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We offer prompt, responsive and friendly technical support
team on standby to registered users of Pentaforce products.
Our support includes
·
Standard support and ·
Per incident telephone support
Standard support is provided
free of charge to all registered users of Pentaforce products. It is
necessary to register your product to be eligible.
Standard support
includes:
Online support services
Product information, an evaluation copy and FAQs is available through this
website. We recommend you go through these for answers.
Email
Support
You may contact us through our email address, which are normally answered
within two business days. To handle each query efficiently we suggest
you use the appropriate product email id. Email Address Look Up
Telephone Support
Standard support also includes thirty (30) days of telephone support to licensed
registered users. This service starts from the day of your first call to the
technical support department.
An annual telephone support plan is available after 30 days for users who wish
to avail of the same.
Per incident telephone support
For trouble shooting individual incidents a plan is available to clients who
own individual Pentaforce products and are not interested in the annual telephone
support plan.
Send Query
If you have any further support related queries please
mail us on support@penta-force.com
or
submit a support query form.
Submit a support query
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